The ACM Advantage
It is our desire as professional property managers to make your investment as profitable as possible and to protect your pride of ownership.
We would consider it an honor to be given the opportunity to discuss our services in detail with you and show you how your property will be managed by Apartment Community Management, LLC.
Transparency for property transactions creates strong customer trust The ACM Service Suite provides property owners with 100% access and visibility to all services performed on behalf of the property at any time through remote login, including:
- Accounting Reports
- Tenant Reports
- Owner Reports
- Rent Roll
- Profit and Loss
- Vendor Bills
In addition to owner access, a hard copy of the owner report is mailed monthly. Downloadable packets can also be emailed or printed for easy tax reporting.
You will never see a mark-up on vendor bills, In addition, Apartment Community Management passes on the savings of our bulk purchasing for discounts on products or services needed for your property. On occasion, ACM will integrate the owner’s vendors into the property service plan if the vendors are licensed, bonded, and insured, and it makes good sense for the property. Many property management services won’t do this because they get kick-backs at the end of the year. ACM only bills for the services provided directly to the property owner.
Apartment Community Management makes it easy for tenants to pay online and submit maintenance requests. This additional communication channel immediately connects tenants to the ACM management and maintenance staff for quick response. This expedites both maintenance requests to ACM and payments to property owners.
Please call us: (503) 765-9479
Our management services include:
- Maximizing the net income of the properties under our care
- Planning and Budgeting
- Advertising and Space Merchandising
- Tenant Screening
- Negotiating Leases
- Collecting Rents
- Maintaining the interior and exterior of the premises
- Screening vendors and contractors
- Caring for the landlord/tenant relationships
- Scheduling required inspections
- Monthly reporting via email
- Offering the direct deposit option for more convenient payments
Our technology creates an excellent customer experience
Our web-based property management software, AppFolio, ensures real-time access to important information for property owners, tenants and the Apartment Community Management team. Any time, from anywhere, we are able to securely access data about all properties. Sensitive records are safely stored in a state-of-art data center which is automatically and routinely backed up.
The best controls and time-saving tools for property owners
- 24-hour secure Owners Portal access to every detail of your properties.
- Receive monthly owner statements by email. The statements are organized in a concise and easy to read format that details the performance of your property for the previous month.
- Monthly statements can be posted on the Owners Portal.
- Prospective residents can apply online with the click of a button. Online applications are integrated with all vacancy postings and processed immediately. Within minutes of an application submission we know if the applicant qualifies as a tenant. As a result, vacancies are filled more quickly.
- All work orders that are processed for repairs on your properties are stored for future access.
- When tenants pay online, property owners receive quicker payments.
- Deposits can go directly into your bank account using ACH (electronic payments).
- Market your properties in more locations across the Internet, filling vacancies much faster.
- Our integrated system lets us professionally advertise your properties on the ACM website, Craigslist, and other internet sites.
Fast response for tenants and the Apartment Community Management team
- Online maintenance requests are quickly processed from anywhere and at any time, reducing repair and response time. Our vendor information is integrated into our system so electronic work orders are quickly produced and processed by our maintenance team.
- Residents can avoid sending rent checks by paying their rent online. We avoid the time and expense of managing rent checks each month and this is a great value-add service for residents.
Owner Statements Available OnlineView Owner Statements
Did you know that you can now access your owner statements online?
How it works:
In order to keep your financials secure, we use a state of the art portal system which communicates with your email.
Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.
- Concise statements covering the performance of your property for the previous month
- All data on your property is stored in a state-of-the-art data center
- Access information about your property 24/7
- Access information about your property from anywhere with an internet connection